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| A Millennium Community |
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| Utilities & Services | |
Before You Dig: Call J.U.L.I.E. 1-800-892-0123
(Joint Utility Location Information
for Excavators)
Utilities & Services:
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Water
The Village owns it's own water supply, operated and maintained under contract by Manhard Consulting. There are several interconnected wells, storage, treatment and testing facilities, and the distribution system. A major upgrade to the system came on line in July 1999, which included a new well, many new mains, a pressurized storage tank and provisions for diesel powered backup so that pressure will not be threatened during a power outage.
24 hr Customer Service: 1-847-325-7270
A small minority of Village homes have private wells. The following guide is a good reference for best maintenance practices for private wells. BACOG Homeowner's Guide to Well and Septic Systems
Electric
The Village is served by ComEd, under the terms of a franchise agreement (copy on file at Village Office).
24 hr outage updates or service questions:
1-800-Edison-1 (1-800-334-7661)
Gas
The Village is served by Nicor under the terms of a franchise agreement (copy on file at Village Office).
24 hr Customer Service:
1-888-nicor4U (1-888-642-6748)
Telephone
The Village is served by AT&T and other local and long distance service providers.
Toll Free Customer Service: 1-800-244-4444
Cable
TV & Internet
Cable television in the Village is provided by Comcast, under the terms of a franchise agreement (copy on file at Village Office). High speed internet service via cable modem and internet telephone service are also available Village-wide through Comcast.
Toll Free Customer Service: 1-866-594-1234
1711 E. Wilson St.
Batavia, IL 60501
AT&T and several other providers offer DSL internet service on phone lines to most of the subdivisions in Tower Lakes. AT&T will soon be offering television service over the phone line system in Tower Lakes. You can call AT&T at 1-800-661-2570 or check their website to find out if their internet or video services are available at your residence.
Garbage &
Recycling
The Village provides weekly garbage collection and waste recycling. Our contractor for this service is Waste Management. Tower Lakes has joined a consortium of neighboring villages in order to negotiate the best possible terms.
Customer Service: 1-800-796-9696
Collection dates are every Tuesday (Wednesdays following the 6 major holiday weekends).
Place containers at the street. Please use 32 gallon containers with tight fitting lids. Do not place them out for pick up earlier than the night before the scheduled collection and remove them as soon as possible after pick-up. 90 gallon wheeled tote carts are available for a nominal monthly fee by calling the above customer service number.
Call the above customer service number at least 24 hrs prior to the regular service day to arrange for a special pick-up of appliances, construction debris or other heavy items. There will be an extra charge. One large item (chair, TV, small carpet roll, ...) per week will be picked up free provided it weighs less than 50 lbs.
YARD WASTE
Do not mix yard waste with your garbage. It is illegal in Illinois to put yard waste in the same landfills with with regular waste so mixed garbage will not be collected. However, our waste contractor offers an optional yard waste pick-up service for a small fee during the 9 warm weather months. These optional pick-ups are also on Tuesdays. Call the number above if you wish to subscribe, which we strongly encourage. A potentially even lower cost alternative is to buy stickers which allow you to pay by the bag for yard waste pick-up. Books of stickers are available for purchase at the Village Office during regular weekday office hours. Christmas trees will be collected free if placed at the curb during the first two weeks of January. Do not place trees in plastic bags. The Village also conducts free brush and branch pick-ups in early May and again in the fall. Watch the Newsletter or the News & Calendar pages on this site for details. Burning of leaves and other yard waste is restricted to Oct 1 through December 15 and April 1 through May 31, and only between the hours of 9 am - 4 pm on those days. Fires may not include lumber, may not be left unattended and may not be in roadside drainage swales.
Tower Lakes is a member of the Solid Waste Agency of Lake County (SWALCO). SWALCO provides public information and education on waste disposal and recycling issues, develops plans for landfill management, and conducts several household hazardous waste collection events throughout the year. Public meetings are held on the 4th Thursday of each month at 7:30 at the U of I Extension office on Rt. 45 in Grayslake. Watch the News & Calendar pages of this site for information on hazardous waste collection events.
RECYCLING
All residents are encouraged to participate in the recycling program. Recyclables may be combined in one bin. Acceptable items include newspapers, magazines, cardboard, glass & plastic containers and metal food & beverage cans. Note that all boxes must be flattened and caps & lids must be removed. Collection is scheduled the same day as the regular garbage pick-up. Call Waste Management if you need replacement or additional recycle bins for a nominal fee. New in 2009: 70 gallon wheeled tote carts for recycling are now available from Waste Management for $1.75/ mo. Call 1-800-796-9696 to obtain one.
Snow Removal
Snow removal from Village streets and deicing is provided under an intergovernmental agreement by the Cuba Township Road District, 847-381-7793, which also plows the unincorporated roads within Cuba Township and some neighboring Villages.
The Lake County Highway Dept plows Miller and Roberts Roads, and the Illinois Dept of Transportation plows IL Rt 59.
Parking on Village streets and right-of-way after a 1" snowfall is prohibited.
Tower Lakes Residents: To report damage from plowing, missed areas, or any other comments or questions, go to the Cuba Township Road District website, click on the Winter Service tab, select Tower Lakes from the drop down menu, fill out the form and submit. This will get the quickest possible response. Note, they do not handle the above-mentioned County and State roads.
Mosquito Abatement
Mosquito spraying is provided periodically and on an as-needed basis. Our contractor for this service is Clarke Environmental Mosquito Management, 159 Garden Ave, Roselle, IL 60172.
If you wish to be notified prior to application, or if you wish for your house to be skipped when spraying occurs, you can call the Clarke hotline at 1-800-942-2555 to arrange this.
In addition to the spraying program for the Village, Clarke also provides larval control treatments to lakes, ponds and areas of standing water throughout Cuba Township, including Tower Lakes. This service is paid for by Cuba Township.
Vehicle Stickers
Vehicle stickers are required for all vehicles operated in Tower Lakes by Tower Lakes residents. This includes leased vehicles and vehicles with stickers from other Villages. Stickers must be purchased each year. They are valid from July 1st through June 30th. Sticker applications are sent to all residents annually, or may be mailed to you at any time upon request. The fee is $30 for each motor vehicle. The fee doubles to $60 if not paid by August 1, and an additional $90 late fee applies if not paid before October 1. In addition, vehicles without current stickers are subject to a ticket & fine. New residents or people purchasing new cars have 30 days to obtain their vehicle stickers. Senior discounts of 50% are available to residents 62 years of age and over.
Note that the Village of Barrington has a special lot on the south side of the tracks at the Barrington train station, called the BACOG lot, where holders of Tower Lakes vehicle stickers and other BACOG area residents can park at a discounted prepaid rate. HOWEVER this requires a hangar issued by the Village of Barrington for a fee, renewable quarterly. Contact the Village of Barrington to apply or to get on the waiting list.
Stormwater Management
The Stormwater Management Committee of the Village Board oversees the budget for stormwater improvement and maintenance projects in the Village.
Any construction within 50 ft of the lakes, creek or wetlands requires a permit from the Lake County Stormwater Management Commission (LCSMC), according to the County and Village Watershed Development Ordinances.
The Village is required to undertake several activities aimed at reducing water pollution via the stormwater system. This US EPA program is called the National Pollutant Discharge Elimination System Phase II (NPDES II). These activities include record keeping, public education, inspection and annual reporting. Here are some links to more information on NPDES II:
Citizen's Guide to Stormwater Best Management Practices
Riparian Area Management, A Citizen's Guide
10 Things You Can Do to Prevent Stormwater Runoff Pollution
Sewers & Septic
Tower Lakes does not have any sanitary sewers. Sewage treatment systems are septic type on-site systems located on each individual property. The following guide is a good reference for best maintenance practices for Septic Systems.
BACOG Homeowner's Guide to Well and Septic Systems