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| A Millennium Community |
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| Utilities & Services | |
Before You Dig: Call J.U.L.I.E. 1-800-892-0123
(Joint Utility Location Information
for Excavators)
Utilities & Services:
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Water
The Village owns it's own water supply, operated and maintained under contract by Manhard Consulting. There are several interconnected wells, storage, treatment and testing facilities, and the distribution system. A major upgrade to the system came on line in July 1999, which included a new well, many new mains, a pressurized storage tank and provisions for diesel powered backup so that pressure will not be threatened during a power outage.
24 hr Customer Service: 1-847-325-7270
Electric
The Village is served by ComEd, under the terms of a franchise agreement (copy on file at Village Office).
24 hr outage updates or service questions:
1-800-Edison-1 (1-800-334-7661)
Gas
The Village is served by Nicor under the terms of a franchise agreement (copy on file at Village Office).
24 hr Customer Service:
1-888-nicor4U (1-888-642-6748)
Telephone
The Village is served by AT&T and other local and long distance service providers.
Toll Free Customer Service: 1-800-244-4444
Cable & Internet
Cable television in the Village is provided by Comcast, under the terms of a franchise agreement (copy on file at Village Office). Digital cable service enhancements are available. Call the number below for more info. High speed internet service via cable modem and telephone service are also available Village-wide through Comcast.
Toll Free Customer Service: 1-866-594-1234
1711 E. Wilson St.
Batavia, IL 60501
AT&T and several other providers offer DSL internet service on phone lines to most of the subdivisions in Tower Lakes. You can call AT&T at 1-800-661-2570 or check their website to find out if their service is available at your residence.
Garbage &
Recycling
The Village provides weekly garbage collection and waste recycling. Our contractor for this service is Waste Management. Tower Lakes has joined a consortium of neighboring villages in order to negotiate the best possible terms.
Customer Service: 1-800-796-9696
Collection dates are every Tuesday (Wednesdays following the 6 major holiday weekends).
Place containers at the street. Please use 32 gallon containers with tight fitting lids. Do not place them out for pick up earlier than the night before the scheduled collection and remove them as soon as possible after pick-up. 90 gallon wheeled tote carts are available for a nominal monthly fee by calling the above customer service number.
Call the above customer service number at least 24 hrs prior to the regular service day to arrange for a special pick-up of appliances, construction debris or other heavy items. There will be an extra charge. One large item (chair, TV, small carpet roll, ...) per week will be picked up free provided it weighs less than 50 lbs.
YARD WASTE
Do not mix yard waste with your garbage. It is illegal in Illinois to put yard waste in the same landfills with with regular waste so mixed garbage will not be collected. However, our waste contractor offers an optional yard waste pick-up service for a small fee during the 9 warm weather months. These optional pick-ups are also on Tuesdays. Call the number above if you wish to subscribe, which we strongly encourage. A potentially even lower cost alternative is to buy stickers which allow you to pay by the bag for yard waste pick-up. Books of stickers are available for purchase at the Village Office during regular weekday office hours. Christmas trees will be collected free if placed at the curb during the first two weeks of January. Do not place trees in plastic bags. The Village also conducts free brush and branch pick-ups in early May and again in the fall. Watch the Newsletter or the News & Calendar pages on this site for details. Burning of leaves and other yard waste is restricted to Oct 1 through December 15 and April 1 through May 31, and only between the hours of 9 am - 4 pm on those days. Fires may not include lumber, may not be left unattended and may not be in roadside drainage swales.
Tower Lakes is a member of the Solid Waste Agency of Lake County (SWALCO). SWALCO provides public information and education on waste disposal and recycling issues, develops plans for landfill management, and conducts several household hazardous waste collection events throughout the year. Public meetings are held on the 4th Thursday of each month at 7:30 at the U of I Extension office on Rt. 45 in Grayslake. Watch the News & Calendar pages of this site for information on hazardous waste collection events.
RECYCLING
All residents are encouraged to participate in the recycling program. Recyclables may be combined in one bin. Acceptable items include newspapers, magazines, cardboard, glass & plastic containers and metal food & beverage cans. Note that all boxes must be flattened and caps & lids must be removed. Collection is scheduled the same day as the regular garbage pick-up. Call the Village Office if you need replacement or additional recycle bins for a nominal fee.
Snow Removal
Snow removal from Village streets and deicing is provided under an intergovernmental agreement by the Cuba Township Highway Department, which also plows the unincorporated roads within Cuba Township. The Lake County Highway Dept plows Miller and Roberts Roads, and the Illinois Dept of Transportation plows IL Rt 59.
Parking on Village streets and rights-of-way after a 1" snowfall is prohibited.
Mosquito Abatement
Mosquito spraying is provided periodically and on an as-needed basis. Our contractor for this service is Clarke Environmental Mosquito Management, 159 Garden Ave, Roselle, IL 60172.
If you wish to be notified prior to application, or if you wish for your house to be skipped when spraying occurs, you can call the Clarke hotline at 1-800-942-2555 to arrange this.
In addition to the spraying program for the Village, Clarke also provides larviciding treatments to lakes, ponds and areas of standing water throughout Cuba Township, including Tower Lakes. This service is paid for by Cuba Township.
Vehicle Stickers
Vehicle stickers are required for all vehicles operated in Tower Lakes by Tower Lakes residents. This includes leased vehicles and vehicles with stickers from other Villages. Stickers must be purchased each year. They are valid from July 1st through June 30th. Sticker applications are sent to all residents annually, or may be mailed out at any time upon request. The fee is $30 for each motor vehicle. The fee doubles to $60 if not paid by August 1, and an additional $90 late fee applies if not paid before October 1. In addition, vehicles without current stickers are subject to a ticket & fine. New residents or people purchasing new cars have 30 days to obtain their vehicle stickers. Senior discounts of 50% are available to residents 62 years of age and over. Note that it is necessary to display this sticker in order to park in the BACOG area at the Barrington train station.
Stormwater Management
The Stormwater Management Committee of the Village Board oversees the budget for stormwater improvement and maintenance projects in the Village.
Any construction within 50 ft of the lakes, creek or wetlands requires a permit from the Lake County Stormwater Management Commission (LCSMC), according to the County and Village Watershed Development Ordinances.
The Village is required to undertake several activities aimed at reducing water pollution via the stormwater system. This US EPA program is called the National Pollutant Discharge Elimination System Phase II (NPDES II). These activities include record keeping, public education, inspection and annual reporting. Here are some links to more information on NPDES II:
Citizen's Guide to Stormwater Best Management Practices
Riparian Area Management, A Citizen's Guide
10 Things You Can Do to Prevent Stormwater Runoff Pollution